About LuckyRiches

Who We Are

Here at Lucky Riches, we operate under a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-202607007-FI1, held by our operating company 3-102-959342 SRL. Our licence covers our single domain, luckyriches.com, and details are published in our footer and in clause 1.2 of our general terms. We launched with players across the UK, Germany and France in mind, and our platform is fully localized in English, German and French so that you can play in the language you feel most comfortable with.

We at LuckyRiches believe that trust is earned through transparency. That's why our licensing information, our terms and our policies are always accessible, and our support team is ready to answer any questions you may have about how we operate.

Our Game Selection

Our Vegas... our Lucky Riches gaming library is built in partnership with 41 trusted suppliers, including Pragmatic Play, Play'n GO, Games Global, Playson, Hacksaw Gaming, Evolution, BGaming, Nolimit City, Novomatic, Big Time Gaming, NetEnt, Red Tiger, Playtech, Relax Gaming, Spinomenal, Thunderkick, Betsoft and many more. We've made sure that our collection covers every style of play you could want.

At Vegas... at Lucky Riches, we offer the following game types:

• Slots, including Bonus Buy titles and Hold & Win mechanics
• Live Casino and Live Dealer tables powered by Evolution and Iconic21
• Table games, card games and roulette
• Game shows and crash games
• Scratchcards and Book Games
• Jackpot games and Arcade titles

We've built our LuckyRiches platform so that whether you're searching for classic pokies, modern video slots, or the buzz of a live dealer table, you'll find it all in one place, available on desktop, mobile browser, or through our installable app.

Our Jackpot Games

We know that many of our players come to us chasing the big win, which is why our selection includes dedicated jackpot games alongside our regular slot catalogue. Our Lucky Riches jackpot titles sit alongside everyday favourites, giving you the choice between steady play and a shot at something bigger.

Our Welcome Offer

We at LuckyRiches want every new player to start their journey with us on the right foot. That's why we offer up to EUR 5,500 and 300 Free Spins spread across your first three deposits. For full details, see our LuckyRiches bonus page.

Our Lucky Riches bonus funds carry a 30x wagering requirement and expire seven days after being issued. We ask our players to select their preferred offer in the Cashier before depositing, and we keep our wagering contributions clear: slots and scratch games contribute 100%, live casino 10%, table and crash games 5%, and poker and jackpot games 0%. One welcome offer applies per player, household, IP address and device.

Beyond the Welcome Package

Our promotions don't stop after your third deposit. We run a Weekend Double reload bonus every Friday through Sunday, and our Midweek Spins bring free spins on new games each Wednesday and Thursday. We also run our Missions programme, a tiered challenge system across four levels — Casual, Challenger, Elite and Legendary — where completing challenges earns rewards and completing every level in a tier earns a Total Prize.

Our Banking Options

We at Vegas... at LuckyRiches support a wide range of payment methods so you can deposit and withdraw in the way that suits you best. Our accepted currencies include EUR, CAD, and cryptocurrencies such as Bitcoin, Ethereum and Tether.

• Interac, Visa, Mastercard
• Apple Pay, Google Pay
• MiFinity
• Bitcoin, Ethereum, Tether

Our minimum deposit starts at EUR 10 for our first deposit offer, rising to EUR 20 for subsequent offers, while our minimum withdrawal is EUR 20 or its currency equivalent. We return withdrawals to the same payment method used for depositing, always to an account held in the player's own name. Our Lucky Riches withdrawal limits are set at EUR 5,000 per day, EUR 15,000 per week and EUR 50,000 per month, with equivalent CAD limits in place. We typically process withdrawal requests within five banking days once verification is complete, and we allow up to three simultaneous pending withdrawals.

Our Commitment to Responsible Play

We at LuckyRiches take player protection seriously. Registration and full verification are required before any real-money play or withdrawal, and we do not permit the use of VPNs, proxies or any method of misrepresenting your location. Our restricted territories include the United States, China, the United Kingdom, France, Japan, Russia and several other jurisdictions, and we apply additional checks where FATF monitoring applies. We also classify accounts as dormant after 12 months of inactivity, at which point bonus funds are cancelled and a small administrative fee may apply while a balance remains.

Our Customer Support

Our Lucky Riches support team is on hand to help with any questions about your account, our games or our bonuses.

• Live Chat: available through our Help section
• Email: [email protected]
• Help Centre: available directly on our website

We currently provide support in English, and we're continually working to make our Help section as useful as possible so you can find answers quickly.