LuckyRiches Terms and Conditions

Welcome to LuckyRiches Online Casino. These Terms and Conditions govern your use of our website, luckyriches.com, and all services we provide. By registering an account with us, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

Who We Are

LuckyRiches Online Casino is operated by 3-102-959342 SRL, a company registered at Provincia 01 San Jose, Canton 15 Montes De Oca, San Pedro, Barrio Dent, Calle Treinta y Siete, Avenida Tercera, Oficina Ciento Uno, Costa Rica. At Lucky Riches, we operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-202607007-FI1, type B2C, valid from 15 July 2026 to 14 July 2027. This licence is limited to the domain luckyriches.com and is referenced in clause 1.2 of these terms. Our agreement with you is governed by the law of Costa Rica.

Eligibility and Account Registration

To play at LuckyRiches Casino, you must create an account and complete our verification process before real-money play or withdrawals are permitted. We do not operate as a no account casino, and registration is mandatory. You must be of legal gambling age in your jurisdiction and must not reside in any restricted territory. Our restricted countries include the United States of America and its territories, China, United Kingdom, France, Japan, Saudi Arabia, Russia, Turkey, Australia, Iraq, Iran, Egypt, Libya, India, Mexico, Bolivia and Pakistan, along with any jurisdiction where we are not permitted to offer our services under our licence. We treat jurisdictions identified by the FATF as High-Risk Jurisdictions subject to a Call for Action as restricted territories, while jurisdictions under FATF Increased Monitoring may require additional verification.

Use of a VPN, proxy, IP masking or any other means of misrepresenting your location is strictly prohibited and may lead to suspension or closure of your Lucky Riches account.

Verification Requirements

• We require proof of identity and address before processing withdrawals
• We may request additional documentation at any time to comply with our regulatory obligations
• Verification typically takes up to three business days once all required documentation is received

Deposits and Withdrawals

We at LuckyRiches accept deposits via Interac, Visa, Mastercard, Apple Pay, Google Pay, MiFinity, Bitcoin, Ethereum and Tether. Debit and credit cards, e-wallets, voucher codes, bank transfers and cryptocurrencies are all accepted methods. We do not accept cash or cheques, and third-party deposits are prohibited. All funds deposited must belong to you and originate from a payment method held in your own name.

The minimum deposit is EUR 10 for the first deposit offer and EUR 20 for the second and third deposit offers, though the applicable minimum depends on your chosen payment method, provider and currency, as displayed in the Cashier. Our minimum withdrawal amount is EUR 20 or its currency equivalent, though higher minimums may apply depending on your chosen method.

Withdrawals are returned only to the last payment method used for a deposit and only to an account held in your own name. Our withdrawal limits are EUR 5,000 per day, EUR 15,000 per week and EUR 50,000 per month, with equivalent CAD limits applying to Canadian dollar accounts. Daily profit limits apply according to player tier: EUR 5,000 for Standard players, EUR 25,000 for Mid-tier players and EUR 100,000 for VIP players, resetting at 00:00 CET. Where a payment-method or provider limit prevents payment in a single transaction, we will process your withdrawal in instalments.

Processing Times

• We process withdrawal requests typically within five banking days, subject to completed verification
• We permit a maximum of three simultaneous pending withdrawal requests
• We allow only one withdrawal per payment method in any 24-hour period
• All deposits must be wagered at least once before a withdrawal request is processed

Bonuses and Promotions

At LuckyRiches, we offer a Welcome Bonus of up to EUR 5,500 and 300 Free Spins across your first three deposits. Our first deposit offer provides 100% up to EUR 2,000 plus 100 Free Spins, with a minimum deposit of EUR 10. Fifty Free Spins are credited immediately, and the remaining fifty are credited in batches of ten daily at 00:00 CET, with each batch expiring 24 hours after issue. Free Spins are valued at EUR 0.10 each, and winnings from Free Spins are credited to your bonus balance, carrying 25x wagering requirements.

Our second deposit offer provides 100% up to EUR 1,500 plus 100 Free Spins, requiring a minimum deposit of EUR 20, with all spins credited immediately and expiring within 24 hours, carrying 30x wagering on winnings. The third deposit offer mirrors this structure with 100% up to EUR 2,000 plus 100 Free Spins under the same conditions.

Each offer must be selected in the Cashier before your deposit is made. Bonus funds carry 30x wagering and expire seven days after being issued. The maximum bet permitted while playing with bonus funds is EUR 5 or CAD 5. Funds are spent in the following order: Casino Locked Balance, then Bonus Balance, then Cash Balance. We consider a bonus forfeited if the bonus balance falls below EUR 0.10.

Wagering Contributions

• Slots and scratch games contribute 100% towards wagering
• Live casino games contribute 10%
• Table games, crash games and arcade games contribute 5%
• Poker and jackpot games do not contribute towards wagering

We limit one bonus offer per player, household, IP address and device. Our LuckyRiches team also runs ongoing promotions, including Weekend Double, a 100% reload bonus available Friday to Sunday, and Midweek Spins, offering free spins on new games every Wednesday and Thursday.

Missions and Loyalty Rewards

Our Missions programme is structured across four tiers: Casual, Challenger, Elite and Legendary. Each tier contains a series of Levels completed by accomplishing Challenges, with each Challenge earning a Reward and completion of every Level in a tier earning the Total Prize. Only bets made entirely from your Cash Balance count towards Mission progress; bets made from the Locked or Bonus Balance, as well as free spin rounds, are excluded. Tiers cannot be played concurrently, and forfeiting a tier forfeits your progress within it. Free spin rewards already earned are retained upon forfeiture, claimed cash rewards are retained, but unclaimed cash rewards are lost.

An account with no login activity for 12 consecutive months is classified as dormant. We cancel cashback and bonus funds immediately upon dormancy, and an administrative fee of EUR 10 per month is charged while a positive balance remains.

Games and Providers

Here at LuckyRiches, we feature games from 41 suppliers, including Pragmatic Play, Play'n GO, Games Global, Evolution, NetEnt, Red Tiger, Playtech and many more. Our game library spans Slots, Live Casino, Live Dealer, table games, card games, game shows, crash games, scratchcards, Bonus Buys, Book Games, Hold & Win, Jackpots and Arcade titles. Live dealer games, roulette, scratch cards and jackpot games are all available on our platform. Our live casino offerings are powered by Evolution and Iconic21.

Responsible Conduct and Account Security

• You must provide accurate and truthful information when registering
• You must not share your account credentials with any third party
• You must not attempt to circumvent our restricted territory controls
• You are responsible for maintaining the confidentiality of your login details

Customer Support

We provide customer support through Live Chat and email, alongside a comprehensive Help section on our site. Our support is available in English, and you may reach our team at [email protected]. We do not currently offer telephone support.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be published on our website, and your continued use of LuckyRiches Casino following such changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact our support team at [email protected]. We are committed to ensuring that your experience with LuckyRiches Online Casino remains transparent, fair and secure.